Arlo camera not detecting the motion

In this article, we have addressed the Arlo Camera not detecting motion issue and have mentioned several fixes that can help resolve the issue.

Is your Arlo security camera not detecting motion, and you are unable to troubleshoot the problem? In this guide, we have put together all the possible reasons that are creating issues in motion detection and the best solutions that can help resolve the problem.

Before we head out to troubleshoot the problem, it is important to find out the reason why the Arlo camera is facing issues while detecting motion. This will help you understand if you’ve set up everything correctly and troubleshoot the issue in no time.


Reasons why your Arlo Pro Camera is Not Detecting Motion

For the uninitiated, Motion Detection is a feature that automatically alerts you on your email when your security camera detects any live movement. To use this important feature of your Arlo camera, you need to fulfill a few conditions that the motion detection feature depends on. Let’s take a look at them.

  • If your Arlo Camera is not placed in the correct position, it will not be able to detect the live motion.
  • If the motion sensitivity of the Arlo camera is set at low, it will not be able to register minor motions.
  • You need to set a motion detection rule in your Arlo camera, and if the rule is turned off, it won’t be able to detect the motion.
  • If you haven’t provided an email to receive notifications, you won’t receive alerts for the motions.
  • Any sort of physical damage to your Arlo camera can prevent it from detecting motions.

Keeping these factors in mind, let’s take a look at all the solutions that can help resolve the issue. Let’s begin.

How to Fix Arlo Pro Camera Not Detecting Motion issue

Follow all the troubleshooting methods mentioned below in a consecutive order to make your Arlo camera detect the motion again. You can also ask for assistance with installation if you neither have the technical knowledge. Arlo customer service number is +1 (844) 523 4438.

Calling the Arlo technical support phone number ensures that your issue will be resolved.

Check your Camera position

You need to place your Arlo camera in the right position to facilitate the camera in detecting the motion. So, adjust the camera angle or the mount to fix the motion detection problem.
First of all, you need to make sure where you need to place your Arlo camera to detect the motion and adjust the latch in the mount to move the camera position.


Depending on how far the camera is from the area, it can easily cover a wide area where it is placed. Make sure your camera points towards the area you want it to monitor. Now see if it can detect movement. If not, try the next step.

Also Read: [Fixed] Arlo Camera Not Connecting To App

Turn on Arlo Notifications

There is a possibility that the Arlo camera detects motion but you haven’t provided an email on which you want to receive notification alerts. So, you need to enable the motion detection notifications in the Arlo App.

Here are the steps to enable the Arlo notification for motion detection:


  • Open the Arlo app on your smartphone.
  • Now choose the Camera Mode followed by the camera in which you are facing the problem.
  • Tap the pencil icon present in the camera tab on the bottom left.
  • Go to Push Notifications and choose Email Alerts.
  • Provide your email address.
  • Confirm your email address from the inbox.

Tip: Turn on the mobile notifications for Gmail or mailbox to receive motion detection notifications.

Charge Your Camera

There are two types of Arlo cameras in general. You need to change one type of the Arlo unit manually and the other camera type using a cable while in the mounting position. If your camera is not holding enough charge, many of its features will not properly work, including motion detection. So, if you are using an Arlo PRO camera, you will have to unmount it to charge them.

  • Slide the Arlo camera to detach it from the base.
  • Remove the camera.
  • Now, charge these cameras for at least 1-2 hours before mounting them again.
  • Once done, check if the motion detection feature is working or not.


Tweak The Motion Rule of the Arlo camera

You need to set up rules to make your Arlo camera work and detect motions. These rules are the camera settings and the camera modes on which the Arlo camera work. If the Motion rule is not set or is disabled, your camera will not work as intended. So let’s check the motion rule and see if the rules are set up as intended. Here are the steps to enable the motion detection rule on your Arlo camera:

  • Launch the Arlo app on your smartphone
  • Switch to the Modes tab
  • Here, you will have to choose the problematic camera unit.
  • Keep scrolling until you reach the Actions tab.
  • Now tweak the video length of the motion detection and the motion detection notifications.


  • Finally, press the Apply button.

Now go back and ensure that your Arlo camera can detect the motion. If the motion rule was already turned on, move on to the next troubleshooting method.

If the problem persists, you should contact Arlo Customer Support to get further assistance in this regard. 

Factory Reset the Arlo Camera

If none of the methods mentioned here work, it's time to re-add the Arlo camera in the app. Several users have reported that this method makes the motion detection feature of the Arlo Camera work again. Here’s how to go about it:

  • Launch the Arlo app on your smartphone.
  • Choose the Mods option and choose your camera unit.
  • Tap the Gear icon present on the bottom left of the screen and press the Disconnect option.



  • Now, wait for at least a minute and press the Sync button located on the Arlo camera.
  • Next, access the base station settings and reconnect the Arlo camera.

Wrapping Up

That’s pretty much it! Hope you can resolve the Camera app not detecting motion using the methods suggested above. If your Arlo camera not detecting the motion despite trying all the fixes mentioned above, it's better to contact Arlo Customer Support.

Dial the toll-free number Arlo Tech Support Number +1 (844) 523 4438.

Comments

Post a Comment

Popular posts from this blog

Is Arlo Camera not syncing with the base station? Try these solutions

Image
If you cannot make your Arlo camera sync with the base station even after trying your best, you are at the right place. In this guide, we have put together the reasons why your Arlo camera is not syncing with the base station and what can you do to resolve the issue. Most often than not, a dead battery is a reason why the Arlo camera is not syncing. Similarly, if the camera is installed far from the base station, you can have sync-related problems. Let’s look at all the reasons that can create a problem with the camera and base station syncing. After we identify all the possibilities behind the problem, we will move on to the fixes. Reasons why Arlo Camera is not syncing with the base station Here are all the possible causes that can create hurdles in the sync between the Arlo camera and the base station: First Things First To sync the Arlo camera with the base station, you must press the sync button present on the Arlo camera after connecting the camera to the base station. Not in Ran
Read more

Arlo Camera not Live Streaming - call number +1 (844) 523 4438 for help

Image
In this guide, we have mentioned the tried and tested methods capable of resolving the Arlo Camera not Streaming live content issue.  Arlo live streaming is an excessive feature that is used with most Arlo camera devices by users. Yet, certain users in cyberspace have been troubled in opening the feature. You can view streams from your Arlo cameras for up to 30 minutes. The Arlo app will stop streaming if you watch the stream for more than 30 minutes. In order to resume the stream, press the play button. A 30-minute streaming limit has been executed to evade possible problems if a stream is unintentionally left active. The common issues can occur with uncapped or unlimited streams that are left active by chance. Continuously streaming HD content can strain network bandwidth and cause data overruns. Many Arlo cameras are wireless and constant streaming drains the battery much faster on wireless devices Though there are various reasons for the issue, most are honestly easy to fix. Simila
Read more

Arlo camera not charging issue

Image
Helpless because your Arlo camera is not charging? We can help you fix it. Arlo cameras perform decent security functions, but they have a habit of running into one or the other from time to time. Users are unable to charge the camera, and as a result, the camera is no longer usable. The most probable reason is the poor connection using the adapter cable. if you will not connect the power cable to the port properly, the camera will not be able to recharge and, as a result, stops performing the function. So, always ensure that the power adapter is plugged into the correct port. Don’t forget to make sure that the charging cable is compatible with the camera and that it can carry an adequate power supply enough to charge the Arlo camera. In this guide, we have put down a list of possible solutions that can help you charge your Arlo camera again. Before you check them out, let’s take a look at the possible reasons why your Arlo camera is not charging.  Reasons why Arlo Camera Isn’t Chargin
Read more